Ski in total safety

on the Val d’Isère ski area

Aways there to ensure your safety

Hundreds of men and women work behind the scenes to guarantee that the runs are kept safe and functional: piste groomer drivers, ski patrollers, first aiders…

A whole host of professionals are on hand to oversee your visit and make it as safe as possible.

 
 



The daily missions of ski patrollers - first aiders:

• Inform

• Prevent

• Rescue

Day and night, the snow groomers work meticulously to secure and maintain the slopes, reducing the risk of accidents and ensuring optimal skiing conditions.

Our staff maintain the ski lifts on a daily basis and keep an eye on you throughout the day to ensure your journey is as safe as possible.

To stay well-informed
 Safe skiing for everyone 
Rules of conduct

Respect for others

Skiers and snowboarders must ski in such a manner that they do not endanger or prejudice others.

Control your speed and behaviour

Skiers and snowboarders must pay attention at all times. They should adapt their speed and behaviour to their ability as well as the slope conditions, snow, weather and other users.

Overtaking

A skier is permitted to overtake and pass another skier to the left or right, but always leaving plenty of room in case the slower skier changes their trajectory.

Choice of route

Skiers or snowboarders further up the slope must choose their path wisely, in order to ensure the safety of the skiers and snowboarders below.

Entering, starting and moving upwards

Before setting off again after stopping or merging with another slope, skiers and snowboarders must check both uphill and down to ensure the coast is clear.

Stopping on the piste

Skiers and snowboarders should avoid stopping on narrow parts of the slope or where there is low visibility. In the event of a fall, the skier or snowboarder should get up or move to the side of the slope as quickly as possible.

Climbing and descending on foot

A skier or snowboarder either climbing or descending on foot must keep to the side of the piste.

Respect for signs and markings

All skiers and snowboarders must comply with the information given on the slope signage at all times.

Assistance

Any person who has caused or witnessed an accident must offer assistance, namely by raising the alarm. They should also assist the ski patrol if required.

Identification

Any person who has caused or witnessed an accident must report to the ski patrol.

Carré Neige
Ski (r)eassured

How much does emergency assistance cost?

Rescue rates for 2024-2025

 
All emergency rescue costs are payable in accordance with local council rulings. Off-piste rescue costs from remote areas, accessible or not by ski lift, rescue party, night searches, etc. will incur billing calculated on the basis of the ski patrol team's hourly costs. The cost of ambulance or medical helicopter intervention is not included in the rates above.

€69
SNOWFRONT rescue without ambulance
€273
NEIGHBOURING SLOPES rescue without ambulance
€639
REMOTE SLOPES rescue + ambulance
€1205
OFF PISTE helicopter rescue + ambulance
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Your safety in numbers

70 000 h
of maintenance and checks on our equipment to guarantee reliability
60
ski patrollers, 40 of which are ready to intervene daily
30
snow groomers (18 from the Régie des pistes and 12 from Val d'Isère Téléphériques) for skiable runs
800
markers and signs to inform you and guide you on the slopes
12 000
posts/markers to designate the runs and help you find your bearings when it’s foggy

Find Out More

We invite you to consult the Municipal Order regarding safety on the alpine ski slopes throughout the Val d'Isère ski area. This order has been drawn up in consultation with the municipality, the ski lift operator, the Régie des Pistes and other stakeholders, to ensure the safety and proper management of the ski area.


It defines, among other things:

  • what constitutes an alpine ski slope and what falls under off-piste and is not considered a marked slope

  • the conditions of access to the slopes and the authorised snow sports activities and equipment

  • the different difficulty levels of slopes, along with their associated colour-coded signage

  • the slopes coding system (marking, poles and other types of signage)

  • the responsibilities and prohibitions of users of the ski area

  • information provided to users and its location

  • obligations of the Régie des Pistes, the Ski Lift Company, as well as various operators located within the ski area.



View the municipal order regarding slope safety (municipal order No. 2023.0008)