Personal Data



 



Legal grounds for processing of personal data

Personal data collected via this website is processed to:

  • Create and manage your personal account. This processing is carried out with your consent;

  • Process your order. This processing is carried out to fulfill the terms and conditions of the sales contract you accepted;

  • Send you promotional offers, newsletters, and invitations to take part in games, competitions or satisfaction surveys. This processing is carried out by the STVI in the interest of developing their business;

  • Respond to your requests for information, comments or complaints. This processing is done with your consent;

Unless it states otherwise on the website, all the fields must be completed to allow the STVI to carry out the processing mentioned above.



 



Management of data processing

The data processing mentioned above is carried out under the responsibility of the STVI, represented by its general manager.



 



Recipients of personal data

The data collected is for the attention of STVI and to any service providers whose involvement is needed to carry out the aforementioned processing.



 



Conservation periods of personal data

The data collected is stored for the following durations:

  • Data collected to create and manage your account: until the account is deleted;

  • Data collected to process your order: for five years from time of collection if the order amount is less than 120 €, for ten years if the amount is equal to or more than 120 €. Exceptionally, the number and expiry date of your bank card are kept on file for fifteen months after the last debit date for evidence purposes in the event of a dispute regarding the transaction. Photographs are kept until the end of the skipass validity period for which the photograph is required;

  • Data collected to send promotional offers, newsletters and invitations to take part in games, competitions or satisfaction surveys: for three years after the data was collected, this period being renewable with each new interaction with the STVI (order, request for information etc.);

  • Data collected to respond to requests for information, comments or complaints: for the period of time required to answer these requests, comments and complaints.



 



Data processing rights

You have the right to access your personal data, to have the data rectified or deleted, to transfer the data or have it transferred to a third party, to impose a limitation of its usage or refuse its usage.

The STVI will comply with this request, subject to any binding obligations.

You have the right to withdraw your consent regarding your data processing at any time. The withdrawal of your consent does not affect the lawfulness of the processing carried out prior to such withdrawal.

You can request to receive a written copy if the information provided here.

You can send a request for this information to the STVI at the address indicated in the «Contact» section below.

In the interest of confidentiality and protection of personal data, the STVI reserves the right to ask you for proof of your identity before answering your request.

You may therefore be asked to produce a photocopy of an identity document stating your date and place of birth and bearing your signature.

Finally, you may file a complaint with the Commission Nationale de l’Informatique et des Libertés (CNIL – French data protection authority) if you feel your rights have been breached. The CNIL contact details are as follows: CNIL, 3 place de Fontenoy, TSA 80715, 75334 Paris Cedex 07, France – Tel: +33 (0)1 53 73 22 22 – Fax : +33 (0)1 53 73 22 00 – Website: https://www.cnil.fr/fr/plaintes.